I was not able to sign in to my rewards account on this web site

Ease of using website program and the ability to download documents.

The process for booking our travel with Philippine Airlines was very simple to follow with Budget Air.  I wish that we could do upgrades directly with Philippine Airlines, let me know if that is a possibility.

We had a fantastic journey through Egypt thanks to Moe Sami and the team on the ground that organized an itinerary that kept us inspired, educated and well fed.  All interactions with drivers, guides and Moe throughout the trip kept us well informed and allowed us to focus on the amazing history, culture and artifacts of Egypt even while navigating Cairo traffic.
Thank you for a great family trip.

Everything was seamless from ordering the tickets to arriving at the location. Headout made the entire experience easy and hassle-free. Thank you so much.

The call was clear and decisive. Well mannered and considerate. Very knowledgeable and considerate. Well appreciated 

All went according to instructions. No drama finding parking or getting it verified at hotel. 

In a current home exchange place I was staying the conditions were not suitable and could have lead to sickness due to no heat and strong cat odour. I tried to work with the host in a points refund and he declined. When reaching out to home exchange with no hassle I was refunded my points. This gives me trust in future stays 

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